Strategic Operations Specialist
The Chief Public Affairs Office (CPAO) oversees internal and external communications, consumer complaint resolution, and government and stakeholder relations for the agency and advises the executive leadership team. CPAO consists of one team and three divisions/departments: CPAO Operations Team (Operations team), and the Offices of: Communications (OOC), Government and Stakeholder Relations (GSR), and Ombudsman (OO).
Chief of Public Affairs Office (CPAO) seeks an intern with an interest in process design and project management. This is fantastic chance for someone to be part of creative environment, where we do things a little differently, while supporting executive team at the Health and Human Services Commission through project management, process design and implementation.
Internship Deliverables:
- Research best practices for developing an internal website that will be used for internal communications
- Research best practices for using Microsoft Office Suite tools to better manage and track projects and tasks
Learning Objectives:
- Develop skills in project implementation and project management.
- Develop soft skills including mediation and meeting facilitation.
- Develop process design and implementation.
- Create tracking and communication tools to improve systems improvement.
- Developing concise materials to a broad audiences.
- Distilling complex systems and technical information succinctly to broad audiences.
- Preparing executives for briefings.
- Gain soft skills including coalition and relationship building.
Individuals should have an interest in gaining experience in state government or health and human services.
Preferred Skills:
- Skill with Microsoft Office suite
- Ability to establish and maintain effective working relationships with other staff and stakeholders and other partners.
- Excellent written and verbal communication. Organizational and time management skills. Strong work ethic.
- Ability to handle a wide range of tasks with multiple deadlines in an effective manner.
- Ability to work in high profile and fast-paced environment.