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Service Representative

Would you like to make a difference at a fast-growing high-tech company that has opened 3 new USA offices in the past 4 years? 

If so, then let's talk about the Service Representative position at Anton Paar USA.

We are Anton Paar's highly diverse sales and service organization for the US, and Caribbean, headquartered in Ashland, Virginia, with offices in Los Angeles, Houston and Chicago. Anton Paar's high-precision instruments help our customers develop every-day products from your shampoo to your shoes, your lunch and favorite beverages, your computer and medication, jet engines, batteries and the pavement on which you commute every day. We help Fortune 500 companies of almost every industry sector, start-ups, and leading universities conduct their research and quality control.
 
Owned by the charitable Santner Foundation, our investment into R&D is unmatched and leads to industry-leading products. We maintain fiscal stability and independence so we can handle today's and tomorrow's challenges, and aim to provide meaningful, long-term workplaces for all employees. Anton Paar is headquartered in Graz, Austria, and operates worldwide.
 
As Service Representative, you will work as part of our Western Region in-house service team on instrument maintenance, repair, and customer support. Your starting base salary is $28/hr, depending on experience. Anton Paar USA offers full benefits, profit sharing bonuses; and we offer a $10,000 anniversary bonus every five years.

Your responsibilities include
  • Maintenance, calibration, and repair of assigned product lines
  • Phone support for customers, troubleshooting
  • Supplemental travel to customer sites within the Central Region
  • Administrative tasks related to service work.
 
You will need these skills and qualifications:
  • Good communication and customer service skills
  • Experience in troubleshooting electronics , working with schematics, test equipment and tools.
  • Bachelor's degree in engineering or related technical field preferred.
  • Ability to travel up to 30% (including overnight travel).
  • Valid driver's license and passport.

We offer:
Life at Anton Paar is more than just work, with an employee-led In Motion Program organizing active social events during and outside of working hours. We also offer unique and rewarding positions with competitive salaries, an award-winning benefits package, and opportunities for professional growth.  We provide a drug free workplace and require pre-employment drug tests.
 
Anton Paar USA is an Equal Opportunity and Affirmative Action Plan Employer
This position is not eligible for current or future work authorization or visa sponsorship
Females/Minorities/Disabled/Veterans are welcome