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Project Specialist - Remote



*In order to be considered for the role, your resume must be attached in your application.
Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Job Description 
Under the direction of the Project Coordinator, the Project Specialist is responsible for performing all facets of opening and closing accounts for a designated special project.
  • Collect information and details regarding needed utility services.
  • Coordinate setup and/or closure of accounts with utility providers.
  • May also coordinate meter sets, including negotiating terms and requirements.
  • Resolve service related issues.
  • Create sites/accounts in system.
  • Manage and maintain multiple spreadsheets containing large datasets.
  • Coordinate various details for special project.
  • Analyze and review reports and spreadsheets for accuracy, completeness, and errors.
  • Identify and resolve errors in both written and text documents.
  • Respond to customer questions, complaints and concerns to ensure customer retention and satisfaction.
  • May provide administrative services such as copying documents, composing email and internal memos, and creating presentations and reports.
  • Generate reports and prepare and monitor invoices.
  • Perform tasks including answering customer calls, responding to emails, printing and/or creating training materials, data entry, scheduling meetings and training sessions, filing documents.
  • Support project team as needed to meet deadlines.
  • Performs related work as required.
  Do you tick all the boxes?
We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow. 
  • High school diploma or equivalent. AA degree a plus.  
  • Requires prior experience involving customer service, interacting with clients in person and by phone, and organizing and prioritizing work tasks. Prefer experience working with construction, contractors or utilities.  
  • Standard concepts, practices, and procedures within a particular field required.
  • Proven ability to work with Microsoft Office Suite products. 
  • Demonstrated ability to plan and accomplish goals within a deadline.  
  • Strong organizational skills and attention to detail. 
  • Ability to multi-task. 
  • Ability to deliver a high level of customer service both internally and externally. 
  • Effective communication skills, both written and verbal 
  • Ability to remain calm during hectic periods of activity.