Project Specialist - Remote
PROJECT SPECIALIST
REMOTE UNITED STATES
*In order to be considered for the role, your resume must be attached in your application.
Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.
Job Description
Under the direction of the Project Coordinator, the Project Specialist is responsible for performing all facets of opening and closing accounts for a designated special project.
Function
- Collect information and details regarding needed utility services.
- Coordinate setup and/or closure of accounts with utility providers.
- May also coordinate meter sets, including negotiating terms and requirements.
- Resolve service related issues.
- Create sites/accounts in system.
- Manage and maintain multiple spreadsheets containing large datasets.
- Coordinate various details for special project.
- Analyze and review reports and spreadsheets for accuracy, completeness, and errors.
- Identify and resolve errors in both written and text documents.
- Respond to customer questions, complaints and concerns to ensure customer retention and satisfaction.
- May provide administrative services such as copying documents, composing email and internal memos, and creating presentations and reports.
- Generate reports and prepare and monitor invoices.
- Perform tasks including answering customer calls, responding to emails, printing and/or creating training materials, data entry, scheduling meetings and training sessions, filing documents.
- Support project team as needed to meet deadlines.
- Performs related work as required.
Do you tick all the boxes?
We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.
- High school diploma or equivalent. AA degree a plus.
- Requires prior experience involving customer service, interacting with clients in person and by phone, and organizing and prioritizing work tasks. Prefer experience working with construction, contractors or utilities.
- Standard concepts, practices, and procedures within a particular field required.
- Proven ability to work with Microsoft Office Suite products.
- Demonstrated ability to plan and accomplish goals within a deadline.
- Strong organizational skills and attention to detail.
- Ability to multi-task.
- Ability to deliver a high level of customer service both internally and externally.
- Effective communication skills, both written and verbal
- Ability to remain calm during hectic periods of activity.