Business Analyst
New England Biolabs (NEB) is seeking a Business Analyst to support Marketing and Sales, as well as other departments as needed, with reporting, analytics, and forecasting. Additionally, the Business Analyst will assist in developing new tools to analyze business performance trends and drive process improvements.
Primary Responsibilities:
- Develop and distribute point of service dashboards to provide insights to various internal stakeholders, to understand sales trends, monitor expenses, and provide analytics of our sales and marketing tools.
- With the support of others in the Sales and Marketing team, develop customer, territory, and key product area sales forecasts. Assist in tracking NEB’s performance to these forecasts and the presentation of analysis at various planning and review meetings.
- Develop and maintain dashboards for the performance and support of key customers in accordance with any contractual terms and revenue forecasts. Monitor significant changes in revenue by product area and purchasing channel.
- Develop and maintain dashboards for the performance of our various domestic channels compared to our revenue forecasts. Monitor significant changes in revenue by customer and product area.
- Develop and maintain dashboards for the performance of domestic distributors in accordance with our contractual terms and projected pricing. Monitor significant changes in revenue by customer and product area, report on new customers, and overall channel performance.
- Improve utilization of Salesforce in business analytics.
- Develop and monitor the Sales and Marketing expense dashboard to provide insights and understand trends.
- Look for opportunities to enhance existing data analyses and visualizations and assist in the creation and use of new data sources and tools; including those that are AI-driven.
Required Qualifications and Experience:
- B.A. in a business or quantitative field, with minimum 5 years related experience.
- Strong analytical skills.
- Expertise in Tableau and strong knowledge of Microsoft Excel.
- Self-motivated team player with the ability to work well independently.
- Meticulous attention to detail.
- Excellent listening, written and verbal communication skills.
- Strong interpersonal and organizational skills.
- Strong time management skills with ability to manage multiple projects at once with flexibility and adaptability to meet deadlines.
Preferred Qualifications and Experience:
- Expertise using Salesforce (as related to analytics).
- A scientific background is a bonus.
In order to be considered for this position, please submit your resume directly to us using the job link in our Handshake job posting.
NEB currently requires all employees located in the United States to be fully vaccinated against COVID-19. New hires must be fully vaccinated prior to the first date of employment. NEB will consider requests for reasonable accommodations, as required by applicable law.