Business Analyst, Analytics
The role is responsible for working with diverse stakeholders to complete projects and prepare detailed reporting and analytics which will increase transparency and optimize performance throughout Just Energy. This role will require the ideal candidate to think critically to understand, assess and resolve unstructured problems to create strategies for analysis and resolution. Work will typically be project-based and assigned based on strategic priorities of the organization.
Responsibilities:
- Perform complex data extraction from various sources and analysis to deliver actionable insights in a timely manner, while ensuring data quality, consistency, and integrity;
- Create business requirement documents and process flows as needed and obtain stakeholders approval;
- Support User Acceptance Testing and Implementation activities;
- Perform various ad-hoc reporting, research and analysis duties to support day-to-day operational and strategic management decisions;
- Perform in-depth quantitative analysis leading to actionable recommendations to the leadership team;
- Develop detailed approach to solve complex projects with varying degrees of direction from the planning phase to completion with special focus on creating options to address unexpected situations, managing dependencies, and creating the conditions for project acceptance by business teams;
- Create complex models and analytical tools to prepare detailed analytics which are easily understood by all levels within the organization;
- Partner with various teams throughout the organization to identify process improvements and gather inputs and commentary necessary to complete projects and understand results through observation, interviews, data mining and process analysis;
- Clearly and concisely report results to diverse audiences, including executive management;
- Prepare ad hoc projects, analytics and reporting on an as needed basis;
- Develop various management reports, dashboards, presentations and other analytical tools to increase visibility and communicate challenges and concerns with suggested improvements;
- Highlight areas of opportunities and identify ways to optimize business performance.
Requirements:
- Self-starter with the ability to take a project and think through the possibilities and details to create a strategy for analysis and resolution with little direction;
- Attention to detail and accuracy, and commitment to meet deadlines;
- Demonstrated excellence in disciplined execution, delivering expected results on time, and on budget;
- Results-oriented with the ability to quantify performance, express the business case for change, and effectively lead people through the change;
- Strong communication skills with the ability to deliver clear and concise messages (both written and oral);
- Experience in managing cross-functional projects;
- Self-motivated, able to work with minimal supervision;
- Collaborative and committed to team success;
- Adaptable, able to quickly move into new situations, and build relationships.
Years of Experience:
- 2-5 years of experience in a business analysis or similar technical role.
Education:
- University degree in the field of Business, Mathematics, IT, CS, Engineering, or other technical/STEM equivalent required.
- Advanced degree a plus.
Technology Requirements:
- Good understanding of relational databases, SQL, & SSRS;
- Advanced knowledge of Microsoft Excel - pivot tables, VLOOKUP, macros, etc.;
- Salesforce and iSIGMA experience preferred;
- Proficiency with Visio and PowerPoint.
What we offer:
- Work from home (WFH) Model
- Competitive compensation
- Company paid Short-term Disability and Life Insurance
- Employee discount opportunities
- Personal development resources
- Health and wellbeing tools and resources
- Growth Opportunity and more…
Benefits:
Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.