Sales Engineer
About Us
Clearway Energy, Inc. is a leading publicly-traded energy infrastructure investor focused on modern, sustainable and long-term contracted assets across North America. Clearway Energy’s environmentally-sound asset portfolio includes over 7,000 megawatts of wind, solar and natural gas-fired power generation facilities, as well as district energy systems. Through this diversified and contracted portfolio, Clearway Energy endeavors to provide its investors with stable and growing dividend income. Clearway Energy’s Class C and Class A common stock are traded on the New York Stock Exchange under the symbols CWEN and CWEN.A, respectively. Clearway Energy, Inc. is sponsored by its controlling investor, Global Infrastructure Partners (GIP), an independent infrastructure fund manager that invests in infrastructure and businesses in both OECD and select emerging market countries, through GIP’s portfolio company, Clearway Energy Group. For more information, visit www.clearwayenergy.com.
Summary
Reporting to the Director; Sales & Marketing, the Sales Engineer is responsible for fostering the maintenance and growth of existing client relationships, assisting in developing new client relationships, and monitoring/promoting efficiencies within customer buildings. The primary objective is to plan activities and lead the implementation of initiatives, objectives, and day to day operations to ensure efficient, safe, and reliable supply of Clearway Energy Inc. district energy steam and chilled water service in downtown Minneapolis.
Principal Responsibilities & Key Results
Facilities and Building Operations
- Meet with customers frequently to review building energy usage issues and make recommendations for operational efficiencies
- Create usage analysis and exception reporting to provide to customers on a regular basis
- Resolve customer issues affecting our plant operations
- Partner with customer and building operator on proper building management and training
- Manage relationship and interact with the City/County public works and street work planning groups
- Promote safety by ensuring that all safety policies and regulations are followed; attend safety training and complete all other training as assigned
Sales and Marketing
- Review customer demand/consumption reports (daily/weekly/monthly) and provide reports to customers to help them better understand usage trends and potential efficiencies
- Support customer billing processes; identifies/support efficiency improvements - some collections work/dispute resolution
- Develop and initiate customer retention programs
- Develop and lead potential new revenue program in the areas of building engineering, personnel training, equipment troubleshooting, etc.
- Sales and Marketing back up as needed
- Facilitate and assist with contract renewal
- Coordinate customer outreach programs
Knowledge & Skills
- Excellent communications skills including written, verbal, and motivational
- Strong background in MS Office suite applications especially Excel, PowerPoint and Word
- Familiarity with CRM systems preferred
- Familiarity with maintenance / asset management systems such as SAP preferred
- Awareness of project scheduling software
- Experience in a plant environment and/or formal leadership training preferred
- Ability to interpret, trend, analyze, and manage customer and plant data from large databases / software
Qualifications
Education And Experience
- High School diploma or GED required and 5 years of related experience or Bachelor’s degree and 1-3 years of related experience will be considered.
Related Experience
- Demonstrated knowledge of building heating/cooling systems desired
- Experience with building engineering and/or commercial real estate/property management desired
- Valid state driver’s license
Clearway will not sponsor nonimmigrant visas for this position (H-1B, TN, E-3, etc.)