Senior Telecommunications Coordinator

A Senior Telecommunications Coordinator in the Telecommunications Department is open for placement. This one position could be filled at a Telecommunications Coordinator or Senior Telecommunications Coordinator level based on the applicant's education and experience, see the Qualifications section for additional requirements.

SUMMARY: Under the general supervision of the Senior Manager, Information & Security, the Telecommunications & Senior Telecommunications Coordinators plan, design, deploy and manage projects related to WFEC's telecommunications and digital network infrastructure and its' associated software. The incumbent plans, specifies, implements, coordinates and documents major communication projects and systems owned and operated by WFEC. The incumbent also develops and coordinates shared communications agreements with interconnected utilities. In addition, the incumbent serves as a subject matter expert to all departments and WFEC's member owners on issues related to the systems under the purview of this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Plans, implements, coordinates and documents major microwave communication systems and serves as the primary technical expert for the maintenance, expansion, and enhancement of WFEC's digital microwave system, preparing and presenting documents and training as needed, and assisting other individuals and departments with technical expertise. Serves as the primary subject matter expert on digital communication and data transportation. Assists WFEC management in the planning for the future communication needs of the Cooperative. Serves as the primary designer and project manager of modifications and additions to WFEC's network and telecommunications assets. Designs and documents complex communication system modifications and enhancements and manages communications projects. Develops and coordinates shared communication agreements with interconnected utilities. Maintains updated and advanced understanding of applicable law, WFEC policies, electronic hardware and telecommunications system functionality pertaining to WFEC's communication assets and their operational systems interface and uses knowledge to assist others with issues and to support the primary and secondary business functions of WFEC. Performs path analysis and path design for very high frequency (VHF), ultrahigh frequency (UHF), microwave and other radio frequency (RF) technologies and coverage modeling. Displays and maintains advanced knowledge of internet protocol (IP) networking. Performs and presents cost-benefit analysis of proposed projects to utilize capabilities of the microwave system. Coordinates work to minimize the disruption of critical operational communications. Acquires and maintains the necessary licenses and permits as required to operate WFEC's communications systems and monitors changes in the law which may affect the operation and licensing requirements of these systems. Maintains accurate and accessible documentation of all aspects of WFEC's communication assets.

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Analysis/Design: Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; Designs workflows and procedures; Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professional Knowledge: Generates creative solutions; Translates concepts and information into applications; Uses feedback to modify recommendations; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral & Written Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.

Project Management: Develops project plans; Coordinates projects effectively; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Adaptability: : Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change; delays, or unexpected outcomes.

Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments to customers.

Cost Consciousness: Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skills, abilities, and behaviors required of this position.

Telecommunications Coordinator - ($84,187 - $131,954) A Bachelor's degree in a related field and three (3) years of directly related experience in digital networking, computing or telecommunications is required. Knowledge of digital networking and communications and a comprehensive understanding of project management is also required.

Senior Telecommunications Coordinator - ($92,405 - $146,368) - A Bachelor's degree in a related field and five (5) years of directly related experience in digital networking, computing or telecommunications is required. Directly related experience may be substituted for formal education at the rate of two (2) years of experience for one (1) year of education. An extensive, state-of-the-art knowledge of all aspects of digital networking and communications and a comprehensive understanding of project management is also required.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and manuals. Ability to effectively present information and respond to questions form management, customers, and team members.

Math Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply advanced mathematical operations.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: Ability to use a personal computer and Microsoft Office Suite products including Word, Excel, Outlook, Projects, and Power Point. Ability to apply advanced computing skills and software knowledge to complex problems.

CERTIFICATES, LICENSES, REGISTRATIONS: This position requires a current driver's license.

WORK SCHEDULE REQUIREMENTS: This position normally works a weekday schedule, but may be required to work evenings, holidays, or weekends, and may be required to travel on short notice.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to use hands to finger, handle, feel and reach with hands and arms. The employee is occasionally required to move about the facility. The employee must occasionally lift and/or move up to ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision and color vision. Vision and hearing must be normal or corrected to normal.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be subject to moderate outdoor weather conditions. The noise level in the work environment is usually quiet. In accordance with WFEC Administrative Procedure 805-Alcohol and Drug-Free Workplace this position is classified as "safety sensitive".