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Life Science Field Support Technician

Who are we?
At ChemoMetec, we are proud to be a highly successful global company that offers the best products and customer support for cell counting and analysis.
Our US division is rapidly expanding, and we are looking for talented life science graduates to join us during this exciting growth.
As a team, we are ambitious, customer-focused and results driven. We are also very down-to-earth and know how to have fun at work! We welcome candidates who believe they have something to bring to the table and have tons of passion for what they do.
 
What you will experience as a Life Science Field Support Technician with ChemoMetec US:
  • You will work with leading life science laboratories and companies, supporting them in the successful operation of their instrumentation
  • You will have the opportunity to hit the ground running and get experience working in a commercial setting
  • We will support you in building your career at ChemoMetec and to be the best you can be
  • The skills you gain will form a solid foundation for career growth that can open doors to many future possibilities
  • You will be part of a supportive and enjoyable work environment where everyone’s voice is valued
  • We believe that hard work should be rewarded
  • We stand by our “promote from within” philosophy
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Key responsibilities:
  • Perform service checks and instrument installations at customer sites
  • Give presentations and training to customers on our instruments
  • Build customer relationships and recognize their needs
  • Generate new leads with existing customers
  • Identify and execute on sales opportunities with customers
  • Accurately record and maintain customer information in our CRM database
  • Various travel within the US to customer sites
  • Support the sales team with related tasks, as required
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Key qualifications:
  • 4-year degree in Life Sciences (essential)
  • 1 year+ customer facing experience (preferred)
  • 1 year+ experience with GMP (preferred)
 
Personal qualities:
  • Eligible to work in the US
  • Ability to establish rapport with customers
  • Strong communication skills: Written, oral and presentation
  • Can use effective questioning to identify customers’ needs
  • Self-motivated and uses initiative on tasks
  • A team player with a positive outlook
  • Quickly adapts according to business needs and ready to contribute constructive feedback
  • Motivated to travel across various locations in the US
 
Experience:
  • Cell culture (primary, cell lines, apheresis): 3 years (preferred)
  • Flow cytometry and/or fluorescent microscopy: 1 year (preferred)
 
Our generous benefits
  • Highly competitive base salary ($55,000-$65,000 BOE)
  • Extensive training program – product/industry training and mentoring
  • Career growth opportunities – we have a promote from within philosophy!
  • Comprehensive and very affordable healthcare benefits package - Medical, dental, vision (Blue Cross)
  • Matching 401(k) plan after first year
  • Generous paid time off
  • Company phone, laptop
  • Relaxed office environment
 
We are looking forward to receiving your application.