Inside Sales Team Leader - Neuroscience
Myriad Genetics, Inc. is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular tests for the purposes of determining disease risk, diagnosis, prognosis, progression, pharmacogenomics, and guiding treatment decisions.
Myriad Neuroscience provides informatics-based precision medicine and treatment decision support to healthcare providers for behavioral health. GeneSight® is a pharmacogenomic test which analyzes clinically important genetic variations in DNA and how these variations and patient genes may affect medication outcomes. Results can inform healthcare providers about how the patient may break down or respond to certain medications commonly prescribed to treat depression, anxiety, and other psychiatric conditions.
Myriad Neuroscience’s Inside Sales team actively expands the business and provides support to the business. The Neuroscience Inside Sales Supervisor will manage daily Inside Sales functions, continue to evolve the existing lead communication plan and workflow, train and onboard new team members. Here you will have the chance to build a career and further define our culture of putting patients and people first.
* This is an Onsite Sales Supervisor Role in Mason, Ohio *
MAJOR DUTIES/ RESPONSIBILITIES:
- Manage the day to day activities of the existing Inside Sales Representatives, including lead qualification, task management, and healthcare provider on-boarding based on Customer Segmentation.
- Provide new hire ISR training and upkeep of training materials
- Mentor Inside Sales Representatives and encourage paths for career development
- Develop processes to increase lead to order conversion
- Source new opportunities through company programs utilizing outbound cold calls and emails
- Maintain and update Inside Sales talk tracks and scripting
- Develop and maintain relationships with field sales team and management
- Partner with the Salesforce team to build out Inside Sales lead management and best practices, as well as enhance existing lead process
- Work with Sales Ops and D&A Teams to define performance metrics and implement dashboards
- Collaborate with multiple stakeholders in Marketing, Sales, Customer Service, Commercial Operations and CRM to improve processes and drive volume and revenue
BASIC QUALIFICATIONS:
- Bachelor’s Degree of Science or Arts preferred
- 2+ years of progressive sales experience with a track record of sales success, including quota achievement and exceeding sales goals
- 1+ year of experience as an inside sales supervisor, or similar supervisory experience
- Experience as a sales trainer, coach, or mentor preferred.
- Proven track record of delivering sales results and customer satisfaction
- Success managing multiple priorities and deadlines through cross-functional teams
- Exceptional verbal and written skills
- Agile and able to adapt to rapidly changing external circumstances or internal needs
- Awareness of HIPAA guidelines and ability to operate in a complex healthcare environment
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About Us
Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs. Myriad is focused on three strategic imperatives: maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets. For more information on how Myriad is making a difference, please visit the Company's website: www.myriad.com .
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender,national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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About the Team
Myriad Neuroscience, a business unit of Myriad Genetics, specializes in pharmacogenomic testing. The GeneSight® Psychotropic test, developed in the Myriad Neuroscience clinical laboratory, analyzes clinically important genetic variations that may impact how a patient metabolizes and responds to certain psychiatric medications. The results of the test provides clinicians with information about which medications may require dose adjustments, may be less likely to work, or may have an increased risk of side effects based on patient’s genetic makeup.