Customer Support Internship

Enel is a globally recognized leader in sustainable energy and is consistently named one of Fortune Magazine’s “Companies that are Changing the World.” It is also one of the largest and most trusted energy companies in the world, serving around 70 million customers in more than 30 countries across 5 continents. The Enel Group vision is about Open Power. Open Power means opening energy access to more people; opening the world of energy to new technologies; opening new ways for people to manage energy; opening new uses of energy; and opening more partnerships. These are ambitious goals and we are pursuing them with the passion of more than 65,000 people whose brilliant work is based on our values of Responsibility, Innovation, Trust and Proactivity. At Enel North America, our businesses are leading the energy transition, creating the sustainable energy solutions of the future to help individuals, businesses and communities change energy into lasting value.

Enel X, part of Enel Group, is a global business leading the transformation of the energy sector. We enable consumers, businesses, and communities to make smarter decisions about the way energy is created, stored, and managed. We are passionate, motivated thinkers who are unified by our mission to change the way the world uses energy. We thrive on solving big problems for our customers and are fueled by our innovation and determination. In the US & Canada, Enel X combines the spirit of a startup with the expertise and infrastructure of a global innovator. We’re opening up the full spectrum of energy innovation to help our customers grow through sustainable energy solutions in the following core areas: Demand Response, Demand Management, Energy Supply Management, Energy Storage and Microgrids, Energy Efficiency, Electric Vehicle Charging, Utility Bill Management, and Sustainability. Together, with our passionate people, we are accelerating the pace of change in the energy industry, towards a more efficient and sustainable world.

Enel has a need for a Customer Support Co-op to join our talented and energetic Global Support team this summer. In this role, you are a key player in achieving the team’s mission to deliver easy, enjoyable, and effective customer experiences to our growing commercial and industrial customers. You are the internal voice of the customer and will solve challenging customer issues in a dynamic, collaborative team environment.

The ideal candidate has demonstrated interpersonal and communication skills and is eager to learn about the energy and software industries. Successful candidates are technically savvy and apply creative problem-solving to a variety of challenges. This role offers the opportunity to learn about Enel demand response programs and core operational processes and develop business acumen.

This is a six (6) month internship program from February 2022 through August 2022. Applicants must be willing to commit to a 40-hour workweek schedule while employed.

Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities.