Work Study: Event Host - William C. Powers, Jr. Student Activity Center
Start Date: Spring 2022
The primary responsibility of the Reservations Office Event Hosts is to assist in coordinating and ensuring the successful execution of events in the William C. Powers, Jr. Student Activity Center (WCP). These individuals are integral in communicating with the event sponsors throughout all stages of the event planning process. Candidates for this position should possess excellent communication skills, strong attention to detail and a passion for exceptional customer service. They will need to adapt well to change and maintain their composure in a customer service role. They should be capable of handling a wide range of personalities and be able to manage conflict while remaining professional. Additionally, Event Hosts promote WCP and its services and opportunities to the campus community. As such, this individual must be upbeat, approachable, and enjoy interacting with various types of populations.
Duties and Responsibilities:
- Assist in planning and programming events held in the Student Activity Center.
- Provide building and event space tours to potential clients (student organizations and University departments) and be well versed in the amenities and services offered by the WCP.
- Provide support to clients as they schedule reservations through the University Unions Online Reservations System and answer questions as they arise.
- Communicate with event organizers and outside vendors to assist in coordinating their events.
- Perform administrative tasks such as scheduling and data entry.
- Support on-site events by checking in with clients and assisting with load in and load out.
- Communicate event needs with other WCP departments including housekeeping, audio/visual, building safety and security, and maintenance.
- Work on special projects to enhance the operations of the Reservations Office.
- Assist in other areas of the WCP when called upon by other departments.
- Maintain thorough knowledge of The University of Texas Institutional Rules and WCP Building Policies and Procedures.
- Use a variety of software packages, including word processing, Outlook, Photoshop, event scheduling software (Events Management System [EMS]), PowerPoint, etc.
Preferred Qualifications:
- Availability to work on alternate weekends, to be scheduled in advance by the supervisor.
- Excellent communication skills, strong attention to detail, and a passion for exceptional customer service.
- Ability to adapt to change and maintain composure as challenges arise.
- Ability to manage conflict while remaining professional.
- Be upbeat, approachable, and engaging.
- Outgoing personality and comfortable with new people.
In addition to the requirements for the position, you must meet the following requirements to be considered for all positions in the University Unions:
- Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours.
Upon applying, please submit the following additional information:
- Date available to begin work and your weekly schedule and availability by day (Sunday-Monday).
- References or previous supervisor contact info.
- Other current on campus employment.
- Your classification (Senior, Junior, etc.)
- Number of registered class hours.
Career Competencies Gained:
- Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization.
- Ability to work within a team structure and can negotiate and manage conflict.
- Demonstrate personal accountability, ability to learn from mistakes, and effective work habits, e.g., punctuality, working productively with others, and time workload management.