Business Analyst
Business Analyst
Sunnova Energy
The Company:
Founded in 2012 and headquartered in Houston, Texas, Sunnova is the leading privately held U.S.residential solar + battery storage service provider. Sunnova’s goal is to provide the choice of low-cost, worry-free solar energy and battery storage technology that generates long-term value and savings for customers and facilitates continued business growth for its network of trusted partners. Our mission is to power energy independence for our nearly 60,000 customers across the US and its territories.
The Position:
As the Business Analyst, you will provide substantial analytical support for Sunnova’s Customer Care department. You will work closely with a team of driven professionals to assist in operational tracking and reporting on service-related activity.
Responsibilities:
Prepare analysis and reporting for key activities and projects by collecting, analyzing, and
summarizing information
Compile weekly executive summary and key performance indicator reports
Produce custom reports and analysis
Utilize data and analytics to help drive critical business decisions
Use independent judgment to analyze data and make recommendations for changes to support significant business initiatives
Identify key areas for process improvement through data analysis and strategic thinking
Perform a comprehensive review of the reporting packages and document detailed explanations for significant variances
Create process documentation and process flows for current and new processes
Support the development, documentation and implementation of new policies & procedures
Complete various additional tasks and projects as requested from management
Other responsibilities as assigned
Position Requirements:
Bachelor’s degree in business, finance, or other related field required
Ability to excel in a team oriented environment
Ability to thoughtfully exercise judgment to improve processes and advance the reporting outputs for the team.
Strong analytical and detail-oriented aptitude applying advanced knowledge of business protocols & metrics; a high degree of accuracy is required
Ability to assess metric outcomes on a relative basis and create sound recommendations based on accurate data evaluation.
Excellent written and verbal communication skills
Proficient in Microsoft office, specifically Excel analytical capability and Outlook
Ability to manage time effectively, set priorities and meet deadlines
Ability to learn and adapt to change
Excellent interpersonal, written, and oral communication skills
Excellent judgment, reasoning, and problem solving skills
Location: Houston, TX
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and
successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process