IT Web Conference & AV Management Intern
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. You’ll have the opportunity to grow and learn in a culture that empowers your development. We have built an inclusive, global environment that values the power of diverse talent, backgrounds, and experiences to drive speed, efficiency, innovation, and growth.
Our internship program will give you a chance to get real world business experience and build your network before graduation. We are seeking an upbeat, responsible intern to join our growing organization. In this position, you will learn the ins-and-outs of our daily routines and procedures. You will focus on learning how our organization runs, and will gain valuable insight that can further your interest in your chosen career field. This position has many opportunities to offer!
Summary of Internship
Internship positions provide an opportunity for engineering students to get hands on experience in a unified communications operations environment.
Hiring Locations may include but are not limited to Pennsylvania & California.
Essential Functions:
- Provide engineering support related to web conferencing and AV projects focusing on operations support
- Resolve technical (hardware, software, communications) malfunctions and have the capability to implement solutions including temporary workarounds and hardware/software upgrades.
- Build KB articles/instructional documentation.
- Collaborate with operations and support teams to provide direction/support, improve processes, improve efficiencies, and enhance the overall user experience.
- Accept candid feedback and look for areas of improvements
- Specific tasks will be tailored to the intern’s experience level and abilities
Qualifications:
- Student currently enrolled in classes leading to an accredited Bachelor’s or Master’s degree in a related engineering.
- Preferred majors: Operations, Engineering or other related major
- Strong desire and motivation to develop a career in IT operations
- Strong leadership and team building skills
- Ability to work independently and as a member of a multi-functional team
- Ability to learn, be mentored, and improve
- Desire to contribute and improve design of new and existing scientific instrumentation products
- Desire to teach other specialists about technology in area of expertise
- Familiarity with of least one of the following tools: Microsoft Teams or Cisco Webex
- Strong time management, prioritization and analysis skills.
- Knowledge of video-conference hardware/software products and services.
- Knowledge of other telephony systems including Avaya, Cisco and Microsoft Teams Telephony.
- To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today!
*TFSInternship2021
*TFSEarlyTalent2021