Data Center Project Manager III
Performs highly complex and/or managerial (senior-level) systems administration work. Work involves overseeing the upkeep, configuration, and reliable operation of systems. Installs and upgrades hardware, appliances, components and system software. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Examples of Work Performed:
Oversees the functionality of the physical and virtual server and storage systems environment, the implementation of technology solutions, the development of physical and virtual server environment upgrade plans and procedures, and the installation of operating systems.
Oversees the development of operating procedures for anti-virus, Active Directory, Domain Name Services, Security, Update server and DMZ technical support, troubleshooting, maintenance, and innovative systems administration techniques.
Oversees and provides guidance in troubleshooting and solving complex problems related to data center, system software and hardware incident and problem calls, and in the processing of service requests and tasks.
Oversees projects that cross functional systems and other departments that require coordination, planning, and scheduling during project development and implementation.
Oversees studies and the preparation of reports that include study findings, recommendations, and instructions for proposed system implementations; formulates logical descriptions of problems; and devises and implements optimum solutions.
Oversees the design and implementation of new or revised methods that effectively meet county needs.
Oversees the development, analysis, and maintenance of design procedures, system updates, test procedures, and quality standards.
Oversees the training of staff prior to the implementation of systems, and provides advice and guidance during the implementation process.
Develops and implements strategic planning actions and policy decisions related to the county’s systems, and makes recommendations concerning the direction of the county’s management information systems.
Provides technical advice, assistance, and status reports to management.
Provides budget recommendations for data center, physical and virtual systems, anti-virus, AD, DHCP, DNS, Update server, and DMZ including the supporting hardware and software.
Recommends to management systems technology solutions and enterprise-related hardware and software standards.
Analyzes and defines agency disaster recovery responsibilities and procedures.
May assist in information systems security administration.
May assist infrastructure administration.
May plan, assign, and/or supervise the work of others.
Performs related work as assigned.
Education and Experience:
Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field is generally preferred.
Five (5) years’ experience with managing and maintaining physical and virtual server environment and anti-virus, AD, DHCP, DNS, Update server, and DMZ including the supporting hardware and software.
Experience in data center administration work.
Two (2) years of related experience may be substituted for one (1) year of education.
Certificates, Licenses and Registration:
May require registration, certification, or licensure in a specialty area.
Must have a current valid Texas motor vehicle operator’s license.
Must be able to be insured by the County’s insurance carrier.
Knowledge, Skills and Abilities:
Knowledge of physical and virtual server and storage systems administration, of server and storage hardware and software configuration and troubleshooting, of operating systems and applications, of server environment and architecture of physical and virtual servers, and of basic Internet and server security administration.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to recognize, analyze, and resolve complex technical issues; to use network management, administration, and other system administration tools; to analyze systems and procedures; to write and revise standards and procedures; to handle multiple projects; to communicate effectively; and to plan, assign, and/or supervise the work of others.