Patient Account Representative

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

Mailroom: Daily processing of the incoming postal and inner office mail completed by the end of the normal work day. Carry over is permitted based on large volume of incoming mail. Prepare paper checks/ no pay batches according to policy. Prepare EFT, RevLink batches according to policy. Scan and distribute correspondence in Onbase workflow as well as complete in box items by the end of each week. Maintain equipment appropriately. Process electronic remittance run numbers to assist in preparation for posting.

PB/HB Payment Posting: Responsible for accurately posting of checks, EFTs, cash, credit cards, processing electronic files, and no-pay remittances and handling transfers to the appropriate entity accordingly. Comply with the productivity standard established by the department for payment posting. Accurate preparation of operator summary reports for reconciliation.

We are taking precautions to keep our candidates and staff safe through the pandemic. We ?will contact you via text or email before scheduling any interviews and we also do virtual onboarding in the department or in small group settings, socially distanced. As an employee, you will have early access to the new COVID vaccine.

Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

Deaconess is one of the largest, local employers in the tristate area and is consistently recognized as a leader in healthcare at the state and national levels. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We value our employees and offer an extensive benefits package. Throughout the Health System, we offer work environments that support professional development and personal success. Come join us and find a CAREER you can love.