Patient Access Specialist Supplemental Hours

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

Prepare collectability report and upload file for the accounts to be recorded timely to ensure that accounts are classified appropriately without re-work. Accurately review and resolve or set tickler for follow-up on outstanding balances in work queues within 7 days of account entering work queue. Inquiries via correspondence, electronic mail, or telephone are to be worked within seven to ten business days. Accurately create and review Onbase workflows for Bad Debt and Charity Transmittals according to policy. Coordinates activities and professional relationships with outside vendors such as collection agencies, attorneys, outsourcing vendors, and debt management agencies to facilitate the self-pay collection process established by Deaconess Health System, including supplying necessary documents for court appearances and/or by attending court appearances along with the appropriate vendor. Act as back up for Customer Relations on the telephone taking patient phone calls.

Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

We are taking precautions to keep our candidates and staff safe through the pandemic. We ?will contact you via text or email before scheduling any interviews and we also do virtual onboarding in the department or in small group settings, socially distanced. As an employee, you will have early access to the new COVID vaccine.

Deaconess is one of the largest, local employers in the tristate area and is consistently recognized as a leader in healthcare at the state and national levels. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We value our employees and offer an extensive benefits package. Throughout the Health System, we offer work environments that support professional development and personal success. Come join us and find a CAREER you can love.