Customer Relations Specialist I

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

This job allows part time telecommuting/remote work, but will be required to be onsite for training and periodically for meetings. Must be able to travel to Evansville, IN.

Requires pre-certification of scheduled outpatient procedures to ensure no negative reimbursement to the hospital or penalty to the patient is incurred. Requires excellent communication, professional and courteous service with physician offices using the hospital for above procedures. Must have strong communication and multi-tasking skills and able to do basic math.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must clearly demonstrate each of the competencies. The education/experience, certifications, skills, physical demands, and work environment further define requirements associated with this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Completion of High School or GED required. Two to four years’ experience in a physician office, hospital registration, collection agency, hospital or professional billing or training at an educational institution that includes medical billing.

We are taking precautions to keep our candidates and staff safe through the pandemic. We ?will contact you via text or email before scheduling any interviews and we also do virtual onboarding in the department or in small group settings, socially distanced. As an employee, you will have early access to the new COVID vaccine.

Deaconess is one of the largest, local employers in the tristate area and is consistently recognized as a leader in healthcare at the state and national levels. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We value our employees and offer an extensive benefits package. Throughout the Health System, we offer work environments that support professional development and personal success. Come join us and find a CAREER you can love.