Patient Access Intake Specialist

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:

Collects information via phone, in person (bedside or registration bay) or from the website to accurately register patients. Verifies eligibility and discusses ABN notices when appropriate. Collects, secures and posts payments from patients. Disperses change and accepts deposits from other locations or retail points. Greets patients, provides routing assistance (arranging transport or escorting patients) to point of service. Provides wayfinding and guided tours of the facility. Acts a resource to all areas of the facility. Delivers amenities, VIP gifts, bereavement gifts and thank you cards. Provides security assistance to vehicles. Assists travelers with transportation arrangements. Works with ADON, doctors and nursing staff for proper bed placement and admission orders. Provides cross coverage for all areas of the Access Department including post admit. Accurately review and resolve billing claim edit, follow-up workqueues, and patient workqueues that are assigned related to registration errors. COVID screening and COVID related registration.

Completion of High School or GED required. Knowledge of health care revenue cycle preferred. Understanding of insurance is a plus.

We are taking precautions to keep our candidates and staff safe through the pandemic. We?will contact you via text or email before scheduling any interviews and we also dovirtual onboarding in the department or in small group settings, socially distanced. As an employee, you will have early access to the new COVID vaccine.

Deaconess is one of the largest, local employers in the tristate area and is consistently recognized as a leader in healthcare at the state and national levels. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We value our employees and offer an extensive benefits package. Throughout the Health System, we offer work environments that support professional development and personal success. Come join us and find a CAREER you can love.