Public Sector Business Development Intern
About us
RCN Technologies is a technology company specializing in 5G and LTE network solutions that enable our customers to connect better because we provide the right solution, every time. Our incredible culture is rooted in five main core values: growth, inspiring success, fun, discipline, and encouraging spirituality.
Employees at RCN Technologies have the opportunity to work their way up to management level positions as well as direct their own path based on their skill sets. The employees at RCN Technologies are viewed as a team, and routinely have events to maintain a strong sense of teamwork and high spirits for the office.
Job Description
Position Overview
Are you a smart, driven, and curious person who loves talking to people? Are you passionate about technology? Do you understand how to help companies grow by selling them the proper technology solutions to their business problems? Are you looking for professional growth and advancement?
If you answered “Yes”, RCN Technologies is the right place for you and we want to meet you. We have tremendous opportunities for a person who seeks a career in business technologies.
RCN offers leading Wireless Technology solutions, and we are looking for business development interns to join our team immediately. As an intern, you will be pivotal in executing the company’s growth strategy and build invaluable real-world experience and skills.
You will build trust and relationships with small and medium-size blue-chip clients and partners to assist them in their business needs with technology. You understand the most important aspect of any business is customer relationship growth (sales).
Join a winning team and gain game-changing sales skills with unlimited growth potential. All you need to do is apply now to learn more.
Veterans are encouraged to apply.
About RCN Technologies
RCN Technologies is a leading Wireless Data Solutions provider and customer-driven organization with a unique culture in the heart of downtown Knoxville. As an Inc. 5000 and certified Woman-owned company (with Elite and Premier status with our solution partners), customers that want the best choose RCN.
We believe staying connected is everything and we specialize in 5G and LTE network solutions that enable our customers to connect better because we provide the right solution, every time. We have an amazing culture focused on our five core values (Growth, Inspiring Success, Fun, Discipline, Encouraging Spirituality) and we would love for you to be a part of it!
We are incredibly proud of the work we have accomplished in our first 7 years and are planning for tremendous growth in the years ahead.
Position Hours and Location
We are actively hiring for this position for Summer 2021. You will be expected to work 15-25 hours per week at our downtown Knoxville, Tennessee headquarters located at 200 Jennings Avenue. Our office hours are Monday – Friday, 8:00 a.m. – 5:00 p.m.
Your Opportunities
You'll have many opportunities to develop and grow your career skills and applied experience. In addition to working closely with our Director of Public Sector Sales on impactful projects and having a strong influence on their development and execution, you'll also spend time shadowing team members in other departments. You'll get face-to-face time with the company president and other executives while building relationships and your professional network with leaders throughout the company. You'll have the opportunity to observe meetings with various stakeholders. Your roles and responsibilities will provide skill development and you'll get periodic informal and formal reviews and feedback from your supervisor. You'll also have input on what you want to accomplish during your internship.
Future Employment
Our intent is to find an exceptional intern-to-hire with our intern program. We see this internship as an opportunity to learn about sales and business development and train with real-world applications as well as get in the door at a fast-growing tech company with a talented and young workforce. Depending on a number of factors, we may choose to offer a position to the intern in this role. While this role would ideally result in an intern-to-hire position, employment at the end of the internship is not guaranteed and may not occur for a number of reasons that do not include intern performance.
Compensation
You may earn academic credit in addition to learning through on-the-job training. While enrolling in academic credit is not required to complete this internship, we are willing to work with students who are seeking academic credit for the experience. Additional compensation opportunities may be discussed with you during the interview process.
How to Apply
Please apply through our careers portal at https://rcntechnologies.com/careers. Make sure to include a resume, cover letter, and work samples relevant to the position.
Requirements
What You’ll Do
Your role will likely include the following activities, though there will be new needs and activities that develop during your time here that you’ll be involved with as well:
- Always uphold and adhere to RCN’s Core Culture Values
- Initiate calls to new prospects and partners in an assigned territory.
- Complete calls to follow-up on existing technology contracts & purchases
- Complete outgoing calls to leads provided by wireless and OEM partners
- Complete cold calls to prospects
- Networking with local/regional centers and people of influence
- Manage personal activity plan, develop and present proposals, and assist with opportunities
- Interact with prospects and customers online and on phone
- Explain the company’s value proposition
- Distribute marketing materials to prospects as needed
- Schedule qualified new account appointments
- Know our services and products inside and out; be able articulate the benefits
- Become a business advisor able to explain the concepts of Compliance, Collaboration, Productivity, and IT Management
- Become a business advisor in Wireless Data Solutions
- Identify and suggest possible improvements on procedures
- Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible
- May perform other duties outside of job description when needed
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- This position requires the ability to operate a telephone, computer, calculator, copier, fax machine, scanner, and any other office equipment.
- Must be able to remain in a stationary position for extended periods of time.
What We’re Looking For
- You’re eager to work on a great team. You’re inspired to help people and businesses connect wherever they are. You want to have a positive impact on the world. You know that good technical support can help the company have a positive impact. You’re committed to our ethos of #ExpectMore.
- Communication – Phenomenal phone skills with the ability to convey enthusiasm and energy. Ability to translate complex solutions, objectives, and concepts for customers and partners
- Collaboration/Teamwork – Ability to work effectively with others on a common task; taking actions which respect the needs and contributions of others; contributing to and accepting the consensus; negotiating a win-win solution to achieve the objectives of the team
- Adaptability – Ability to adjust to business needs; positively drive change
- Initiative – Goes beyond the expectation; creates opportunities to implement business efficiencies and minimizes problems by anticipating or preparing in advance; seeks out or excepts additional responsibilities
- Critical Thinking Skills – Ability to suspend immediate response and evaluate the situation; must be able to consider multiple perspectives and re-evaluate the situation as new information becomes available
- Attention to Detail – Demonstrates thoroughness in accomplishing tasks; monitors and checks work or data to ensure accuracy in presentation.
- Problem Solving Skills – Ability to research all angles of an issue to provide the best solution for the project and goal
- Technical Aptitude - Either you are in love with technology or you have a desire to learn how technology impacts business and have the aptitude to understand its impact. Strong Understanding of Computers and modern technologies such as Wi-Fi and Cloud Computing.
- Positive attitude and desire to work in a rapid-growth professional environment.
- A commitment to professional growth, personal drive, and sophistication, excited by the opportunity to help shape the future of technology and the organization
- Computer literate, internet, and social media savvy, and experienced with Microsoft Apps and Windows OS
- Possess the personality to successfully engage with customers and partners
Education & Experience
- Pursuing a Bachelors degree in Sales, Marketing, Business Administration, or relevant field preferred
- Students must have at least Junior standing to apply
- Proven track record as a strong, effective communicator
- Knowledge of Wireless Technology, Networks, and Telecommunications preferred
- Bonus for those with formal sales training experience
Required Skills
- Knowledge of and experience with managing customer expectations
- Technical aptitude and knowledge along with the ability to translate the complexities of technology to a lay person’s language is important
- Excellent relationship building and management skills
- Ability to interface with end users (customers) to understand their needs
- Ability to comprehend technical concepts and be independently resourceful
- Maintain a professional appearance and demeanor
- Must be a life-long learner
- Excellent time management and organizational skills
- Excellent written and verbal communication skills
- Strong project management and organization skills
- Must be well-spoken, outgoing, organized, detailed-orientated, dependable and flexible
Benefits
Your Employment Perks
RCN provides hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn. In addition to our in-office internship growth program, we provide interns access to many award-winning online courses to enhance abilities and develop new skills to apply to a successful career in technology, creative, management, and sales disciplines. In addition, you can expect the following perks:
- The rare opportunity to change and disrupt an industry by helping us show our partners and customers why they can Expect More from a technology provider!
- A friendly and casual work environment with a relaxed, smart-casual dress code
- Monday through Friday business hours – Work-Life Integration!
- Company-sponsored lunches and monthly team-building activities
- Free coffee bar, beer taps, and snacks
- Brand new, purpose-built 21st-century office in a 20th-century historic building in downtown Knoxville
- Exposure to emerging technology and products
- Hands-on, in-person, and self-guided continuing education opportunities to employees seeking to grow and learn
- Access to award-winning online courses to enhance abilities and develop new skills to apply to a successful career in creative, management, and digital disciplines
About Knoxville, Tennessee
Knoxville, Tennessee is an incredible city on the Tennessee River and at the foothills of the Great Smoky Mountains. We have the culture and many of the perks of southern larger cities without most of the drawbacks of large metro areas.
We've been called "Scruffy City" and "Marble City" and are home to over 20 craft breweries and the 1982 World's Fair. We have a local Ale Trail and countless nearby hiking trails and lakes in the National Park and surrounding counties less than an hour from downtown. We also sport an area five minutes from the city center dubbed the "Urban Wilderness" with many outdoor activities including miles of hiking, biking, a public quarry, river access, and much more.
We have an excellent local public school system and many quality private schools in the city. Our cost of living is significantly lower than the national average, with low property taxes and no state income tax. Knoxville offer numerous cultural events, family-friendly experiences, and is a wonderful place to live.