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Associate Vice Chancellor/Chief Technology Officer

Associate Vice Chancellor/Chief Technology Officer


Position Description
Under the direction of the Vice Chancellor of Finance and Administration, the Associate Vice Chancellor/Chief Technology Officer provides leadership for the development and implementation of Technology Services for the District.

Job Duties
Major Duties and Responsibilities:
1. Provide visionary and operational leadership for strategic planning, implementation and improvement of academic and administrative technologies and related support services aligned with the vision, mission and priorities of City College of San Francisco.

2. In consultation with department and office heads, develop a coordinated, efficient, and integrated approach for the use of technology throughout the College.

3. Serve as technical advisor to the District regarding technology priorities, projects, policies, procedures, activities, needs, issues and opportunities; communicate with administrators, personnel, technology committees and outside agencies to exchange information, coordinate activities and programs, and resolve issues; establish, develop, and maintain professional relationships with technology-related companies and organizations.

4. Coordinate and direct projects, resources, services, personnel and communications to meet College technology needs and assure smooth, timely, reliable, and efficient services.

5. Supervise and evaluate the performance of assigned personnel; coordinate and review staff work assignments to assure compliance with established standards, requirements, and procedures.

6. Ensure ongoing training for all personnel to maintain industry technical standards.

7. Ensure confidentiality, security and integrity of all electronic information assets and IT infrastructure; develop and administer related policies, procedures and guidelines; research and assess future technology options to maintain high data quality and integrity.

8. Plan, develop, and recommend draft technology policies, procedures, and objectives for review by the Vice Chancellor; and ensure that policies, procedures, and objectives are in compliance with district policy.

9. Develop qualitative and quantitative measures of productivity, quality control, and work-load performance standards. Provide periodic reports on information technology operations including short and long-term goals, objectives, performance standards, and outcomes.

10. Comply with all District, County, State, and Federal regulations and requirements.

11. Provide reports to Administration, Participatory Governance committees, and the Governing Board as directed.

12. Monitor, analyze, and manage IT services and resources in response to the technological needs and priorities of the College; provide responsive leadership in strategic planning, implementation, and enhancement of academic and administrative technologies, networking, and support services; collaborate with other administrators and Broadcast Media Services and Audio Visual to develop a coordinated, efficient, and integrated approach to the use of technology in all College operations.

13. Direct the planning and maintenance of the College’s integrated administrative information systems; plan, organize, and manage the installations, configuration, design, and modification of new enterprise application software and related technologies.

14. Plan, organize, and manage College-wide technology functions to facilitate and enhance the collection, management, manipulation, reporting, and distribution of computerized data used for analysis.

15. Monitor and analyze technology programs, systems, and activities for financial effectiveness, operational efficiency, capacity, and planned replacement to meet planned institutional priorities; direct the development and implementation of technology planning and project management processes to insure constituent involvement with project prioritization.

16. Develop and prepare the annual preliminary budget for IT; analyze and review budgetary and financial data; control and authorize expenditures in accordance with established limitations; research, obtain, and maintain grants and other funding sources for technology systems and services.

17. Direct and participate in utilizing various computer systems to produce a variety of computerized reports used in College planning, decision making, and governmental compliance functions; recommend policies, procedures, and regulations for the efficient, timely and accurate collection, analysis, storage, security, and dissemination of College information.

18. Define and adjust IT standards and technologies. Align IT objectives and programs to enterprise objectives and strategies, and ensure that implementation of technology will occur in an integrated manner designed for the benefit of both academic and administrative functions.

19. Work cooperatively with other offices, divisions, and departments to respond to ongoing reporting needs and to address data integrity issues using Argos and other tools and through management of ITS programming staff.

20. Promote a work culture of customer service, innovation, and quality services to students, employees, and the community.

21. Ensure continuous improvement of re-engineering, organizational change management, new technology solutions, assessment of best practices, and feedback from internal users and external customers to increase productivity and effectiveness.

22. Research, analyze and maintain current knowledge of new technologies that can enhance College operations and services.

23. Ensure all technology systems are operational 24×7 with sufficient redundancy.

24. Oversee the hiring of and provide leadership, administrative direction and supervision to assigned classified staff; delegate and review assignments and projects; establish clear expectations for effective performance and evaluate work products and results.

25. Supervise the professional conduct of staff and promote a work culture of cooperation, mutual support, and optimal customer service; cooperate with Employee Relations in resolving personnel disciplinary matters and serve as a grievance officer on personnel disciplinary matters as applicable.

26. Participate collegially on Participatory Governance committees and chair ad hoc committees.

27. Represent the College in local, regional, state and national groups, organizations, K-12 schools, and post-secondary institutions with tech-related issues.

28. Attend Board of Trustees’ meetings; make presentations and submit reports and action items related to areas of responsibility.

29. Perform other duties and responsibilities.

Minimum Qualifications
1. Demonstrated knowledge, skills, and abilities to work with community college students with diverse academic, socioeconomic, cultural, sexual orientations, disabilities, and ethnic backgrounds (Required).

2. Master’s Degree in Computer Information Systems, Computer Science, Electronic Engineering, Business Administration, or a closely related field.

3. Five (5) years of increasingly responsible experience in supervision and management of an information services department.

4. Experience coordinating the ongoing support of a complex campus or company ERP system such as Banner, Datatel or PeopleSoft.

5. Experience in systems design, planning, and installation of information systems.

Official transcript verifying the degree is required for all finalists.
[If you would like to claim equivalency, the Administrative Equivalency Application Form is available on the left side margin. This form will be considered as part of the application materials and must be submitted on or before the filing deadline as indicated on this job posting.]

Desirable Qualifications
1. Five (5) years of recent management experience in the field of computer information systems with emphasis on systems analysis and design, systems development, installation of networks, programming, computer operations and maintenance, and management of computer systems.

2. Successful experience with the implementation and support of the Argos reporting system.

3. Successful experience working in a higher education setting.

4. Successful experience with supporting Banner at a California Community College.

5. Successful experience with business process analysis and redesign.

6. Successful experience supporting a Learning Management System (LMS).

7. Successful experience in providing technology support and innovation to encourage and promote teaching and learning.

8. Successful experience in negotiating with vendors, contractors, and others.

9. Successful experience with Oracle DBMS environments.

10. Demonstrable working knowledge of California Community College organizations, operational policies and objectives, and Management Information Systems (MIS) reporting requirements.

11. Demonstrable working knowledge of the Hewlett Packard 9000 and related hardware.

12. Ability to create and maintain an effective College-wide training delivery program with limited resources.

13. Excellent oral and written communication skills to articulate and explain to non-technical users a vision for information technology.

14. Demonstrated ability to work collaboratively with stakeholders throughout District.

15. Proven record of implementing and measuring internal customer service programs.

16. Demonstrated strength in organizational management, including training, evaluation, and employee supervision.

17. Proven ability to promote a work culture of customer service, innovation, and quality services to students, faculty, staff, and the community.

Official transcript verifying the degree is required for all finalists.

Compensation: Total Compensation includes a health insurance plan.

New employees hired on or after January 1, 2014, contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

Retirement Classification: SFERS

Application Procedure
To apply for this posting, start by completing an online Application for Administrative Position at To be considered a candidate for this posting, the following materials must be submitted and received by the Human Resources Department on or before 12:00 a.m. of the posting filing deadline. Substitution of required document(s) is not permitted.

Applicant: Please do not send any application materials to other departments besides Human Resources. Human Resources Department is not responsible for any documents addressed and/or sent to other departments.

1. A detailed letter expressing interest in the position, indicating specifically how the minimum qualifications and as many as possible of the desirable qualifications will be fulfilled. Minimum and desirable qualifications are listed in this posting. The letter should also address the applicant’s background and skills in the areas stated in the Examples of Duties.

2. A current resume summarizing educational and administrative background and experience.

3. A City College of San Francisco Electronic Administrative Position Application completed in full and applied to this specific posting online. The statement “See Resume” is not acceptable.

4. A list of references with names, addresses, telephone numbers, and e-mail addresses of five (5) references that include: faculty, classified and/or support staff, an administrator, a supervisor, and a colleague of managerial, supervisory ranking. (References will be contacted only if you are among the final candidates.)

5. Copies of transcripts verifying the degrees and majors as listed on applicant’s CCSF Application Form; official transcripts and actual verification of work experience will be required at a later date. [NOTE: Degrees and majors must be posted on transcripts to be considered in the application process. Foreign degree(s) must be evaluated before an application can be processed. Foreign Degree Evaluation sources information is located on the left side margin.]

6. Diversity Statement: Separate from your letter of interest, submit a concise response to relate several of your experiences or your involvement in circumstances or environments which strongly affected your understanding of and ability to function in a diverse community comprised of students and colleagues from varying academic, socioeconomic, cultural, sexual orientations, disabilities, and ethnicities.

Applicants bear the sole responsibility for ensuring that all application materials are complete when submitted and are received by the Human Resources Department by 12:00 a.m. on the posting filing deadline.

Postmarks will not be honored. Emails are not acceptable. Incomplete application packages will not be considered. All materials become the property of the City College of San Francisco, and will not be returned.

Application files for this posting will not be considered for other postings.

For additional assistance, please call Human Resources Department at (415) 452-7660.

ADA Statement
Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

Selection Procedure/Conditions of Employment
Applicants who meet all minimum qualifications and have all required application documents in the CCSF Human Resources Department on or before the filing deadline will be included in the initial review processes to be conducted by the Search Committee. A reasonable number of applicants who are judged by the Committee as best matching the requirements of the position will be invited for a personal interview with the Search Committee. An additional interview will be offered to applicants who are advanced beyond the initial interviews.

Candidates must satisfy all the pre-employment requirements for a CCSF Release to Work Authorization Certificate prior to appointment which include, but are not limited to, tuberculosis clearance (EC 87408.6), fingerprinting processing, and verification of their legal right to work in the United States.

City College of San Francisco reserves the right at its sole discretion to modify or to rescind this job posting at any time without prior notice.

EEO Statement
It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053.