Under limited supervision, the Systems Engineer is responsible for the implementation and administration of server hardware, operating systems and core infrastructure components, both on-premises and in the cloud. The Systems Engineer exhibits a positive example to peers and is able to collaborate with others to complete objectives. Plays a key role in the Credit Union’s service and support organization and enables business units to reach their goals by supporting various projects and by maintaining the confidentiality, integrity and availability of IT services. Helps to defines technology standards including policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(in %; all functions’ total should = 100%)
Essential Function Description
- Responsible for administering infrastructure environments including VMware, SolarWinds, Nutanix and Cisco UCS.
- Deep understanding of Active Directory and Active Directory management.
- ·Strong understanding of systems lifecycle management and ownership of infrastructure hardware including standalone servers, blade environments and hyper-converged systems.
- Proactive ownership of multiple SAN (Nutanix/Pure/NetApp) environments to include firmware upgrades, environment expansions, system migrations and data replications.
- Improve productivity in delivery orchestration, proactive monitoring, self-healing automation and operations validations
- Solve problems related to critical services and build automation to proactively detect and prevent their re-occurrences
- Work successfully with vendors to lead upgrades and troubleshoot technical issues.
- Leverage scripting and automation tools to improve efficiency and quality.
Infrastructure Cloud Services
- Support a cloud first strategy including application cloud readiness assessments, on-premises to cloud migrations and cloud proof-of-concepts.
- Maintain and deploy cloud services including SaaS, PaaS and IaaS solutions.
Demonstrates a commitment to working effectively as a team and to ongoing self-development:
- Participate in a 24x7 on-call rotation schedule.
- Stay abreast of current technologies.
- Find opportunities for ongoing professional growth and learning.
- Proactively identify ways to support team goals and recommend solutions.
- Effectively manage time and resources. This may include leveraging resources from other groups and coordinating testing efforts of other departments.
- Executes basic project planning and reporting
- Performs other duties as assigned.
- Adhere to all company policies, procedures and business ethics codes.
- Complete required regulatory Training as assigned.
- Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.
- High School Diploma or equivalent required.
- Bachelor’s Degree in an Information Technology related field preferred.
- Five (5) years demonstrated experience in server operating systems management within an enterprise environment preferred.
- Five (5) years of specialized experience with hardware integration, virtual environments and data storage preferred.
- Minimum for two (2) years demonstrated experience managing cloud environments (Azure, AWS, Google cloud) preferred.
- Experience in cloud infrastructure projects with hands on migration expertise on public clouds such as AWS and Azure preferred.
- Experience administering Office 365 preferred.
- Financial industry experience preferred.
Specialized Knowledge, Licenses, Certifications, etc.
- Superb analytical skills.
- Excellent customer service.
- Strong communication skills (written, verbal, and listening) with the ability to communicate effectively with staff of varying technical expertise.
- Proven experience in solving problems and researching issues with minimal supervision.
- Certifications in VMware or Microsoft preferred.
- Certifications in Azure or AWS preferred.
- Must be bondable.
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
- The employee is frequently required to stand and walk.
- Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.
- The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position may involve periodic stressful conditions.
- May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
- May occasionally move from one work location/branch to another.
- Public contact position, requiring appropriate professional appearance.
- Frequent computer use at a workstation up to two hours at a time.
- The noise level in the work environment is usually moderate.
CRITICAL JOB COMPETENCIES
UFCU Core Competencies. In addition to fulfilling the position’s Essential Duties and Responsibilities, an individual must demonstrate UFCU’s Core Competencies:
- Leading & Developing Self
- Organizational Impact
Nothing in this job description restricts management from changing any or all parts of the job description at any time.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)