Sales Agent - New Grad
Are you a recent college grad looking to start your career in sales? Are you a team-player, a great communicator, and ready to take the wheel and build your career? Policygenius has big goals and you could help us achieve them by joining our rapidly growing team. We are building the foundation of the greatest service organization in insurance and need your help. Come join the Policygenius Life Insurance Sales team!
Our Sales agents are on the front lines of the Policygenius customer experience: managing all inbound leads for prospective life insurance customers and ensuring they get the coverage they need (and feel good about the process)! After our Marketing team generates leads to our site (so, no cold calling!), you step in as the first point of contact for our customers who have indicated interest in purchasing Life Insurance. Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based.
You’ll receive tons of training, mentorship, your Life Insurance license (and we foot the bill!), and join a quickly growing team in Durham, NC as we scale our second HQ. We can’t wait to have you start your career with us at Pg!
You will...
- Onboard new life insurance customers into the application and underwriting process at Policygenius by answering any and all questions with a positive attitude
- Communicate professionally with customers through various channels, including phone, email, chat, and text
- Master consultative selling to ensure that we are pairing customers up with the most appropriate products for their unique needs
- Collaborate with other life operations teams (customer service, customer success, case management and quality assurance) to ensure a seamless customer experience
- Adhere to team guidelines and goals and meet quality standards and Key Performance Indicators (KPIs) in your daily work
- Provide actionable feedback from customers to the business and tech teams to drive improvements to our process & technology
You have...
- A bachelor’s or other degree completed within the last year
- Strong communication skills and an enthusiasm for speaking with customers over the phone; past call center or customer service experience a plus
- A customer-focused mindset: you’re motivated by the opportunity to connect prospective customers to a product that meets their needs
- Honesty, integrity, & ethics: you can be trusted to do the right thing for customers and for the team
- A go-getter attitude, passion for helping customers, eagerness to learn, and effective problem-solving skills
- A desire to be a member of a team where you can take ownership of your work AND your team's success
- The desire to grow professionally and contribute to the success and culture of the company
- The ability to work a flexible schedule, including evening shifts (2:00pm-11:00pm), weekends (between 10:00am-9:00pm), and/or four 10-hour shifts per week, still averaging around 40-50 hours per week, 4-5 days per week
- A deep appreciation for the power of a well-placed gif
You’ll get…
- Your Life Insurance License and access to other opportunities for paid training, mentorship and coaching from leadership
- Opportunities for growth and promotion up the sales ladder as well as the chance to network throughout Pg and explore new roles
- Competitive compensation and company-paid health, dental, vision, life, and disability insurance
- A custom-designed office in downtown Durham’s new 555 Mangum
- 401k plan, FSA and commuter benefits
- FUN, diverse, open-minded coworkers!
About Policygenius
Policygenius is America's leading online insurance marketplace. Since 2014, our mission has been to help people get the financial protection they need (and feel good about it). We make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place.
At Policygenius, we’re proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we’ve doubled in size year over year!), we’ve continuously maintained our inclusive culture through humility, hard-work, and humor, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine's "Best Workplaces" three years in a row!
Diversity at Policygenius
Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.
As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law.