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Asylum Seeking Family Resettlement Fall Intern

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst
humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 29 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm
to home.

SCOPE OF INTERN WORK: The Asylum Seeking Family (ASF) Intern will assist case management staff in providing services to asylum seeking families as they navigate the legal process and accessing social services in the US. (S)he will play a key role in helping asylum seeking families access needed benefits and services within their first month to a year in the United States. The intern will also perform a series of clerical and administrative duties to ensure client files are kept up to date.

RESPONSIBILITIES:
  • Assist casework staff in providing services to clients, including setting up appointments for clients; assisting clients with applications to enroll in public benefits and showing them how to navigate the New York City Public transportation system.
  • Perform research to connect clients to services including food pantries, mental health services, and more.
  • Assist staff with sorting and filing of documents and case files.
  • Contribute to client’s ability to thrive in their community through a strong emphasis on
  • client empowerment.
  • Adhere to IRC policies, particularly those related to confidentiality and client privacy.
  • Display sensitivity to cultural and personality differences of clients. Respect their beliefs
  • and values.
  • Perform front desk duties when necessary, such as greeting visitors, answering the
  • phones, and connecting them to appropriate staff.
  • Provide translation and interpretation when necessary.
  • Other related duties as assigned.

LEARNING OBJECTIVES:
  • Student will learn about seeking asylum in the US and social services available to new immigrants
  • Student will develop problem solving and client services skills
  • Student will learn how to manage client cases within established deadlines

REQUIREMENTS:
  • Undergraduate level studies in social sciences, international relations or a related field.
  • Languages desired but not required: Spanish, French, or Russian preferred.
  • Strong desire to help asylum seekers in New York
  • Ability to work independently, exercise good judgement, and have high attention to detail.
  • Competency in Microsoft Office, data tracking, and file management
  • Effective communication skills.
  • Demonstrated ability to work effectively in a multicultural environment.
  • Patience, understanding, flexibility, and an unceasingly positive attitude.
  • Willing to learn about IRC history, philosophy, global work, and local efforts.
  • Willing to adhere to IRC volunteer and workplace policies
  • Able to transport clients locally by public transportation. Transporting clients by car is a
  • plus.

This position reports to the Asylum Seeking Family Caseworker.